FAQ
Questions, answered.
What is Guildmark? +
Job management software for trades businesses. It covers quotes your customers sign on their phone, jobs and crews, photos and paperwork, and (soon) getting paid, in one app.
Who is it for? +
Small and growing trades businesses. It starts with roofing contractors and adds plumbing, HVAC, electrical, gutters and other trades through starter packs.
How much does it cost? +
It's free to sign up and use, with unlimited users and no per-seat fees. When in-app payments launch, a 1% platform fee applies only to payments your customers make through Guildmark, plus processor fees.
Is there a limit on users? +
No. Add your whole crew and office. There are no per-seat fees.
What will Pro include? +
Pro isn't out yet. It's planned to add more storage, texting customers, automatic follow-ups, a dispatch calendar, reports and more. The free plan stays free.
Do my customers need an account? +
No. They get a private link to view the quote, approve and sign it, and follow the job on their phone.
Can my crew use it on their phones? +
Yes. It's built for phones first: crew see their jobs, tick off checklists and add photos from the job site.
Can I change the job steps to match how we work? +
Yes. Your trade's starter pack suggests steps and checklists; you rename, reorder, add or hide them, and limit steps to some kinds of job.
Is it only for roofers? +
Roofing comes first because that's where it's tested every day. Plumbing, HVAC, electrical, gutters and more follow as starter packs, and any trade can set up its own steps today.
Is my data safe? +
Each business's information is kept separate from every other business, and you control what each person on your team can see. We don't sell your data or your customers' data.
When can I start? +
Guildmark is invite-only for now. Join the waiting list and tell us about your shop; we're inviting shops a few at a time and will let you know when yours is in.
Something else? Email [email protected].
